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Post by highbrow on Sept 17, 2012 8:24:04 GMT -8
So as an impulse order I went ahead and ordered a Saber Print on wood ( which is alot neater then thought ) after much back and fourth it is finally shipped, when I get home the post man must have punted it from his car to my front door. I was not to wrroed as I have ordered from Saber before and packing has always been A O K. Well it appears zero damage from the punt, however what appears to be the damage is the bubble wrap they wrapped the wood in. The varnish or clear coat must have either been tacky when wrapped or heated up in transit as now it appears there is tiny bubble wrap all over my print. I dont think anyone else ordered this but if they did same issues, I have emailed a few times to Saber store and the emails have bounced back, I even emailed the paypal address email but no reply, next step?  photo 2-1 by corysontag, on Flickr  photo 1-1 by corysontag, on Flickr |
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Post by origo on Sept 17, 2012 8:31:55 GMT -8
Sorry to see this, Cory. It is common knowledge to most people that knows about packing art, that there is acid in bubblewrap that will leave these marks in the varnish.
There is no way of sorting this except removing the old varnish and giving it a new layer.
If possible, I'd return it for sure.
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Post by highbrow on Sept 17, 2012 10:30:53 GMT -8
Thanks Origo that was my fear, I was able to sort a refund.
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Post by |peetov| on Sept 17, 2012 11:59:33 GMT -8
wow, sorry to hear that highbrow. i'm glad you got it sorted. that's good information to know about the bubble wrap though.
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Post by origo on Sept 17, 2012 12:12:23 GMT -8
Bubble wrap is extremely useful, just make sure that there´s a layer of paper between the painting and the bubble wrap.
Glad you got it sorted, C.
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djsp
Full Member
Posts: 134
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Post by djsp on Sept 17, 2012 12:44:44 GMT -8
Oringo, is that because the varnish is not wholly dried? Or is it actually eating through the vanish in that short period of time? I have seen this happen before and always just assumed that someone hadn't let it dry completely before wrapping. Just wondering.
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Post by origo on Sept 17, 2012 12:52:22 GMT -8
Dry or not dry the result will be the same. The acid in the bubble wrap is pretty strong and will leave marks, almost very time. When that is said I wouldn't recommend shipping a piece where the varnish hasn't dried up.  |
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djsp
Full Member
Posts: 134
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Post by djsp on Sept 17, 2012 13:14:23 GMT -8
Dry or not dry the result will be the same. The acid in the bubble wrap is pretty strong and will leave marks, almost very time. When that is said I wouldn't recommend shipping a piece where the varnish hasn't dried up. Ha. Very true. Thanks. |
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Post by highbrow on Sept 17, 2012 17:42:26 GMT -8
Oddly enough i was told they would create a new piece same number and destroy this one but that it would take a month for the varnish to dry which is as long as it took for the first series
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Post by |peetov| on Sept 18, 2012 8:00:22 GMT -8
i've had that happen with a limited edition item also. the artist offered to create a new of the same number.
as for shipping without the varnish being dried. i thought it can take up to a year before paint/varnish dries, say in the case of oil paints? i've been told and was always under the impression that it's nearly impossible to have completely dried varnish on pieces by the time an artist has a show and that sometimes pieces are even shipped soon after varnishing with the knowledge they're still wet. i might be misinformed on the matter, but i think shipping a recently painted or varnished piece is fairly common...just depending on the type of paint and varnished used they might be more "fragile" than others.
moral of the story i guess is...holy crap be careful with bubble wrap.
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80
Junior Member
Posts: 54 
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Post by 80 on Sept 18, 2012 8:04:06 GMT -8
bummer
never knew bubble wrap could do that, will be more careful with it from now on
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