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Post by crazyreesie on Sept 16, 2009 9:15:07 GMT -8
Just griping, I guess.
In May, I PayPaled an artist through her site for two prints. Her estimated ship time came and went. I e-mailed the address on her site twice, both of which bounced back. I finally figured out that the address on her site didn't match her domain, so I tried again, substituting her domain for that on the e-mail. I should have filed a PayPal claim at this time, but wanted to give her the benefit of the doubt.
In this e-mail, I mentioned I was moving and wouldn't receive anything sent to the address I'd originally used. She e-mailed me back after this, explaining she'd fallen behind and one of my prints was out of stock so she'd substitute another and issue me a partial refund. I immediately received a PayPal deposit for part of my total.
Weeks went by. Still no prints. I moved.
Finally, I messaged her on Facebook, since she'd stopped responding to e-mail. She apologized again and said she'd send my prints out. This was August 14. Still nothing. No response to follow-ups.
I noticed in this artist's thread on this forum that another forum member had communication issues regarding a painting. So disappointing.
It's a small amount of money but I'm quite let down to have a bad experience with an artist, and besides, I really wanted those prints. A local frame shop has some of this artist's work displayed in the window and it's stunning.
Any recourse other than outing her (which I doubt would do any good)?
Thanks for letting me vent.
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Post by travislouie on Sept 16, 2009 9:48:18 GMT -8
you have a lot of class for not outing her!!
you get points from me for that.
Some artists are flakey by nature, . . .but not all of us.
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Post by Corey Helford on Sept 16, 2009 11:34:47 GMT -8
I agree, very classy not outing who the artist is. You might try calling a gallery that the artist works with and asking them to contact the artist in your behalf.
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Post by crazyreesie on Sept 16, 2009 11:46:55 GMT -8
Thanks for the feedback and support. I don't want to go the gallery route because it's a small amount of money and it seems tacky since I bought the works directly from the artist and don't have a relationship with any of her galleries. I'm not sure what else to do besides writing her and the work off, which is a shame since I was looking forward to acquiring more of her work over the next year or so. There's plenty of other artists to support.  |
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Post by svenman on Sept 16, 2009 13:15:17 GMT -8
There's plenty of other artists to support. absolutely right crazyreesie. i'm sure you won't be supporting her work in the future. i think i can work out who it is too. things like this stick in my mind - and for good reason. to be honest, even though you are very classy for not naming names, i honestly think that by saying who it is may prevent other people from having the same bad experiences with her. by the sounds of it you are not the first, and as long as she gets away with either her tardiness or just downright ignorance, you probably won't be the last. |
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Post by untilshewokeme on Sept 16, 2009 13:38:20 GMT -8
like sven, i too have a good idea how this is. it is sad that an artist would let this happen once. granted there are always unforeseen circumstances that might delay sending out a package. twice is shady on the artist's behalf, again it could be personal issues, but in this case there seems to be no reason for the lack of communication.
i know too well how you feel. i did prints for an artist in exchange for a commissioned painting. This was at the end of last September, even pushed myself to finish in time for a solo show of his. time went on saying he was busy and would get to it after November. November came and went with no email. January came and I decided to PM them on another forum. Nothing. I didn't get a hold of them til March via facebook message. Similar song and dance as you got. Said they would start and send me a sketch. I'd facebook message them every 2 months or so to see what's up. At one point he said he was going to have it in the mail the next week [without me even seeing a sketch]. I have 100% wrote this off as a loss. I don't even want the commission any more because every I look at it hanging on my wall I am going to remember the huge drama I had to go through to be it and just be so angry.
sorry for the rant, but yes, I hope you get your prints
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Post by crazyreesie on Sept 22, 2009 10:21:32 GMT -8
Thanks for indulging my complaints, everyone. I wonder if sending her a link to this thread will do any good...
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Post by svenman on Sept 22, 2009 12:28:50 GMT -8
i wouldn't think so. she seems not to care too much. maybe you put her name on here and then send her the link  |
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Post by greenhorn1 on Sept 22, 2009 12:53:30 GMT -8
It's interesting how we treat people differently when they have talent. How is this any different than buying a print from someone who never has any intention of sending it to you? You're getting ripped off either way. Would you hesitate to name the person doing it intentionally? I would think you would want to protect other collectors from dealing with someone who might steal their money....regardless of whether they have good intentions or not. I agree that it is classier not to call people out in public but when private channels have no effect your silence only enables them to continue their behaviour.
Anyway, I'm certainly not implying you have done anything wrong by NOT outing them crazyreesie....and you have my sympathies. I've been in that situation too and it's never fun when you get strung along by someone who's work you admire.
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Post by crazyreesie on Oct 4, 2009 10:01:22 GMT -8
Sending this link to the artist right now... nothing to lose, I suppose...
We've got a perfect spot in our new place for the prints I ordered five months ago.
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Post by sylvia0rtiz on Nov 8, 2009 16:24:11 GMT -8
uuugh! im so sorry you had that experience, it happens tho there's just some artist that are shady like that which ends up giving a bad stigma for other artist who are genuine and follow through... i hope your future experiences will be much better :0)
did you ever get those prints or at least your money back?
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Post by crazyreesie on Nov 18, 2009 17:20:00 GMT -8
Nothing. No prints and no money beyond the original partial refund. I'm only out about $60, but I really wanted the prints and was eager to acquire some originals in the future.
She hasn't responded to e-mails or Facebook messages and from what I read on other forums, I'm not the first. Oh well...
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Post by highbrow on Nov 18, 2009 19:16:17 GMT -8
Sorry to hear about this, but if this is how she works sooner or later she will not be working, I was in a similar boat with a gallery but things worked out
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Post by sylvia0rtiz on Nov 20, 2009 9:39:45 GMT -8
good grief reesie!!!
:-(
gimmie your addy ill send ya some art ;0)
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Post by thecreep on Nov 20, 2009 15:49:53 GMT -8
Im on the fence as to whether or not its a good idea to call the artist out.
For example, a year ago I purchased a sculpture from an artist as a present to a friend. I paid via paypal and waited patiently for the sculpture that was already made, just needed to be shipped. Weeks passed, nothing. So I contacted the artist and was told that he shipped it and it must have been snagged off my porch. After I tell this artist that my the postman in my little town is a friend so I know when things show up, I don't hear from him for a while. I message again, this time he lets me know he has had some troubles. Grandma dying etc.
I do some research on the net, his grandma has died around 3 times according to certain forum posts. Long story short this fiasco goes on until the point that I can no longer have paypal refund me, no claim nothing. I do wish I started the claim earlier, my bad.
Point is, I said nothing about this deal. This is the first time. I know for a fact from looking around the net this artist has done this many times since. But its all small forum posts so the majority of people are not wise to his schemes.
So on one end I can agree that calling artists out for sore deals would get out of hand and potentially ruin them due to petty complaints. On the other had I keeping your mouth shut basically gives a pass to an unscrupulous artist and allows others to get suffer the same bad deal you might have had.
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Post by primitiveflesh on Nov 20, 2009 19:56:48 GMT -8
You have more self restraint than I do by not caller her out. This isn't just being flakey, it's called theft. Just my two cents.
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Post by steveinca on Nov 20, 2009 20:38:54 GMT -8
I say out her. Forum members should have each other's backs. Also, you got ripped off when it was all said and done. Why would you let one of us possibly go through the same experience? I think the fact that you didn't out her from the first post shows us that you've got some class. Outing her now would have no effect on our view of you, except for us thanking you for the heads up.
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Post by sylvia0rtiz on Nov 28, 2009 14:51:17 GMT -8
the creep:
OH MY GOOOOD!!!!
THATS TERRIBLE!!!
I have to say in situations like that i think it is good to warn others about artist like that
that way no one gets robbed!
just my opinon
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Post by crazyreesie on Dec 1, 2009 17:38:19 GMT -8
Yeah, I see your points. Outing her now, after I said I wouldn't, seems petty and vindictive, and it's clear that the threat isn't enough to get me my art, which is all I wanted. One member already PM'd me to find out who it is; if others want to do the same to protect themselves, I'll be happy to share off the forums. Sylvia, are you serious? That's very sweet. |
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